As a customer paying hard money for goods and services, who are your most critical, strategic suppliers? As a provider, who are your most critical, strategic customers? We work to connect, align, and integrate business partnerships around mutual goals — then collaborate to achieve them.
Every company has (or should have) metrics to control critical aspects of performance. A best practice in the extended supply chain linking customers with suppliers is bilateral "dual scorecard" metrics with jointly developed goals. Built upon collaboration and trust, the results become win-win.